Keep in mind: Betting and gaming are for entertainment, not a reliable way to earn money. Always play only what you can afford to lose without affecting your daily life.
Why Responsible Gaming Matters
Learn about Mellbet's approach and commitments.
Our Commitment
Mellbet is more than just a betting platform — we genuinely care about our users' wellbeing and safety. Responsible gaming means playing in a way that doesn't negatively affect other areas of your life — your family, your work, or your finances.
Online gaming and betting are growing rapidly in Bangladesh. At Mellbet, we want this experience to remain positive and enjoyable for everyone. That's why we've developed a range of protective tools and guidelines to help you stay in control.
If you ever feel gaming is getting out of control, don't wait — reach out to the Mellbet support team. We're always here for you.
Core Principles: Responsible gaming means having fun — within limits. Your enjoyment is our primary goal at Mellbet.
Our Protective Tools
Features Mellbet provides to keep you safe.
Deposit Limit
Set your own daily, weekly, or monthly deposit cap. Limits take effect as soon as they are applied.
Session Time Limit
Set a maximum duration for each gaming session. Once the time is up, Mellbet will automatically send you an alert.
Take a Break Option
If you need a short break, you can temporarily suspend your account for anywhere between 24 hours and 6 weeks.
Self-Exclusion
For a longer break, you can self-exclude for anywhere between 6 months and 5 years. Your account will be completely inactive during this period.
Loss Limit Setting
Set a maximum loss amount for a given period in advance. Once the limit is reached, gaming stops automatically.
24/7 Support
Our support team is always ready to help with any responsible gaming concerns. Reach us via live chat or email.
How to Set a Limit
Follow these step-by-step instructions to set your gaming limits.
Steps to Set a Limit
Log in to your account
Log in to Mellbet with your username and password.
Go to Profile Settings
Click your profile icon at the top right of the screen and select the "Responsible Gaming" option.
Choose your desired limit
Select whichever applies to you — deposit limit, loss limit, session time limit, or self-exclusion.
Set Your Amount & Duration
Specify how much or how long you want the limit to apply, and for how many days.
Confirm
Save your settings. Decreasing a limit takes effect immediately; increasing one is subject to a 24-hour cooling-off period.
Limit Type & Description
| Limit Type | Duration | Time to Take Effect | Change |
|---|---|---|---|
| Deposit Limit | Daily / Weekly / Monthly | Instant | 24 hours to increase |
| Loss Limit | Daily / Weekly / Monthly | Instant | 7 days to increase |
| Session Time Limit | Per Session | Instant | 24 hours to increase |
| Break (Cool-Off) | 24 Hours – 6 Weeks | Instant | No Change |
| Self-Exclusion | 6 Months – 5 Years | Instant | Active After Expiry |
Self-Assessment
Ask yourself these questions honestly.
Self-Assessment Questionnaire
Are you spending more than your budget on betting and regretting it afterward?
Are you placing larger bets to try to recover your losses?
Hiding your gaming from family or friends?
Have you tried to stop gaming but couldn't?
Is gaming affecting your work, studies, or family life?
Are you using money set aside for daily expenses on betting?
Do you feel anxious or restless when you're unable to game?
If you answered "Yes" to three or more questions — please contact us immediately or activate self-exclusion. Acknowledging the problem is the first step toward solving it.
Safe Gaming Tips
Follow these habits to keep every gaming session enjoyable.
Healthy Gaming Habits
- Set your budget in advance: Decide how much you're willing to spend per session before you start, and stick to that limit.
- Track your time: Set a time limit before you start gaming. You can set an alarm as a reminder.
- Don't play under stress: Avoid betting when you're angry, frustrated, or under stress.
- Avoid alcohol: Betting while intoxicated impairs your judgment and decision-making.
- Take regular breaks: Take at least a 10-minute break every hour.
- Accept losses as part of the game: Losses are a normal part of betting. Chasing those losses with bigger bets is dangerous.
- Don't share personal information: Do not share your account details with anyone.
Signs of Problem Gaming
Watch out for these warning signs.
Warning Signs to Watch For
Problem gaming develops gradually. Many people don't notice when entertainment turns into addiction. Watch out for these signs:
Financial Hardship
Taking on debt, depleting savings, or struggling to cover everyday expenses.
Relationship Strain
Strained relationships with family or friends, or keeping secrets from them.
Psychological Impact
Excessive worry, anxiety, depression, or sleep problems related to gaming.
Impact on Work Life
Neglecting work or studies, increasing absenteeism.
Minor Protection
Mellbet's measures to protect users under 18.
Our Policy on Minors
Mellbet strictly enforces an 18+ policy. We take the following steps to prevent minors from gaming:
- Age is verified at registration.
- National ID or passport verification is required as part of the KYC process.
- Suspicious accounts are suspended immediately.
- Parents can install parental control software on their child's devices.
If you find out that a minor is using Mellbet, please support@mellbet.wsReport to us. We'll take action immediately.
General FAQ
Answers to frequently asked questions about responsible gaming.
Play Safe, Have Fun
Your safety is our top priority at Mellbet. Register today and enjoy gaming responsibly.